Chief Architect

• 22 July 2026 • 100% • Indefinite duration • Lausanne Chief Architect • Full time • Department: Architecture • Department: Architecture • Division: Engineering Company Description Nexthink is the leader in employee digital experience management (DEX) software. The company offers IT managers unprecedented visibility, allowing them to see, diagnose, and resolve large-scale problems affecting employees everywhere, with any application or network, before employees notice the problem. As the first solution enabling IT to move from reactive troubleshooting to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 25 million employees. With headquarters in Lausanne, Switzerland, and Boston, Massachusetts, Nexthink has 9 offices around the world. With more than 20 years of product innovation, we are now in the most exciting chapter of our journey: becoming an AI-native company. The architectural decisions made right now will define the next decade of Nexthink. That is where you come in. Job Description We are looking for a Chief Architect to lead the architectural direction of the Nexthink platform. This is a hands-on and highly influential role, reporting directly to the CTO, and responsible for defining the vision, driving technical decisions, and shaping how AI, cloud, and data architecture integrate into the product. You will lead a team of six senior architects spread across Europe and work closely with engineering, product, and executive leadership teams to define the evolution of the Nexthink platform. Your technical depth, clear communication, and ability to gain trust within a strong and tenacious engineering organization will ensure your success. If you are the type of architect who wants to be close to the work, have a clear point of view, and build something that truly matters, this position is for you. What you will do: Define and drive the Nexthink architectural roadmap, setting the direction for scale, resilience, AI integration, and platform evolution Be a hands-on contributor: personally take ownership of specific architectural domains and lead them through to production Work closely with product and engineering leaders to align architectural decisions with the product roadmap and business objectives Build a cohesive and high-performing architecture team from a strong group of senior individual contributors, creating shared practices, architectural forums, and a culture of technical excellence Clearly communicate the architectural vision to technical and non-technical stakeholders, including the CEO and CPO Evaluate emerging technologies, particularly AI and machine learning infrastructure, and make principled decisions on what should be integrated into the platform and when Serve as a technical authority within the organization, advising engineering teams on design decisions, patterns, and trade-offs Qualifications Experience & background More than 10 years of hands-on experience in software architecture in product-based engineering environments A proven track record of designing and delivering large-scale, high-performance, cloud-native platforms in production Deep expertise in cloud-native architecture, including microservices, distributed systems, and high-volume data pipelines. AWS, Azure, or GCP experience is desirable, but we value depth of thought over specific cloud technology Significant exposure to AI and Machine Learning over the past two years, whether through building, integrating, or actively defining architectural direction Experience in SaaS or high-growth product companies with a solid understanding of what it means to deliver, scale, and iterate under real constraints Experience at a Director, Senior Director, VP level or as a Staff/Principal Architect with an equivalent scope How you work You are fluent in both technical and business language, able to dive deep into architecture in one conversation and discuss business impact in the next A leader who influences through credibility rather than authority, gaining trust by engaging in details and communicating clearly Comfortable with ambiguity and transformation, recognizing that Nexthink is evolving, and that this role helps define its destination Naturally hands-on, enjoying solving the most difficult architectural problems and not settling for just delegating them Intentional in building strong relationships with your team, your engineering and product peers, and with leadership This position is based in Lausanne, Switzerland. We are looking for someone who is already local or truly committed to relocating. Nexthink offers relocation support and has a strong presence in the Lausanne region. We have welcomed people from Zurich, all of Switzerland, and the wider Europe, and we are happy to discuss this openly. Additional Information We are the pioneers and explorers of a global IT market category (DEX) that is shaping the future of work in the world, providing our customers' IT teams with total digital visibility into their enterprise. Our innovative solutions integrate real-time analytics, automatisati