Software Developer with 2nd Level Support

Software Developer with 2nd Level Support Job Description we are Sensopro, a young dynamic company headquartered in Münsingen. We produce fitness and therapy devices. The heart of our product is the training software, which also includes a sensor measuring system for movement analysis and the web software Hub, with which physiotherapists and fitness coaches manage their Luna devices as well as training plans for patients and members. For our software team, we are looking for a motivated, independent personality to strengthen us in the further development of our product world. You will work closely with our development team and additionally take on the role of 2nd Level Support: when our internal service or our installers on site cannot progress further with a problem, you are the contact point - you analyze, understand the cause, and fix it in the code. If you additionally bring experience with sensor technology or embedded systems, that is a welcome plus. We look forward to meeting you! Apply with your CV and a short video (yes, we all did it that way ?). Deadline: 31. August 2026 ? Software Developer with 2nd Level Support Task Description Job Responsibilities You develop our product world together with our team - from conception to implementation to maintenance You are the contact point for 2nd Level Support inquiries regarding VideoKit, Hub and our sensor measuring system - internally as well as directly from customers You analyze reported problems independently and fix them, where possible, directly in the code You bring recurring problems into the team in a structured manner so that sustainable solutions emerge from them If necessary, you are in direct telephone contact with customers and occasionally also provide support on site You use modern development practices, agile methods and DevOps Your Profile Job Requirements Completed training as a dipl. Informatiker:in HF (focus on Application Development) or comparable, with several years of professional experience Independent, structured and purposeful way of working German business fluent, English business fluent (at least B2) - you are used to explaining technical topics on the phone in English, e.g., in exchange with our subsidiaries and customers abroad Our values Team spirit, dynamics, quality and courage are not just empty words to you Sport and movement are familiar to you Willingness to occasionally provide support on site at the customer Your Backpack Several years of experience in web development (preferably ReactJS) Experience with REST APIs, Electron and advantageous Basic knowledge of Microsoft Azure (including IoT, MySQL, Storage) advantageous Knowledge of PHP frameworks and databases (optional) Experience with sensor technology, Raspberry Pi or embedded systems (optional) We Offer Job Benefits A comprehensive induction into our software and technology landscape Flexible working hours and the possibility to work regularly from home The chance to get to know our international partners and subsidiaries on site Internal and external training opportunities for personal and professional development Regular team events (at least 3x per year) and close team cohesion 5 weeks of vacation for all employees - based on a 40-hour week You work in a growing scale-up with short decision-making paths, a closely connected team and a personal working atmosphere. Together we drive our vision forward with much energy, personal responsibility and ambition. jpid9fdbdf1jm jit0834jm jiy26jm